Below is a sample of the services we provide to our patients, in addition to the medical equipment and supplies provided. These services are provided as a support and convenience to our patients;

• Delivery (south texas area)
• Evaluation of client for specialized products
• Evaluation of client’s home and workplace for wheelchair accessibility
• Evaluation of client’s feasibility for wheelchair transport
• Time and travel to secure proper documentation for patient
• Time and labor involved with trial fittings and product sampling
• Labor for warranty repair of defective products
• Monitoring use of product
• Billing of primary or secondary payer sources
• Rework of denied claims
• Product education to client
• Follow-up with patient, caregiver, and/or family to check compliance and equipment performance.
• User compliance reports
• Safety education to client
• Product and technology training for physicians and therapists
• Maintaining inventory in a new or near new condition (quality product)
• Cleaning of equipment
• On-time delivery and service
• Maintaining well stocked showroom for product selection
• Loaner products while client’s product is in for service
• Labor to build or assemble and test sophisticated mobility equipment
• Instruction on equipment operation and safety to client, family and caregiver
• Providing equipment in special cases prior to being able to bill for them
• Accepting assignment (accepting a lesser payment rate than what is possible)